FAQS

FAQS

Escrow Support

ReCon Works  hopes to enable our clients to quickly and accurately correct errors in the trust account while also developing their understanding of banking procedures and industry regulations.


We are committed to providing the same level of patient, comprehensive support to our more experienced escrow offices as well as those just starting out. If you have any comments, questions, or suggestions please contact us for a Free Estimate.

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  • What do you need to reconcile our trust account monthly?

    We need all trust account bank statements and all month end reports: all check activity and wire-out activity, all receipt activity and wire-in activity, and a control page that lists the monthly totals for all disbursement and deposit activity. Copies of deposit tickets are also helpful.

  • Does ReCon Works do daily trust account reconciling?

    Yes, call or email Chris Pruitt in our sales department and we can get you started.

  • What do you need to reconcile our trust account daily?

    We need to access the bank information daily. We can set this up with your bank. We will also need your office's daily activity information. We can try to access this from your computer directly or through your escrow accounting software company.

  • Our company does not use ReCon Works to reconcile our trust account. Can we still hire you to help us research and clear our exception items?

    Yes, all of our services are open to everyone. You don't have to be our regular reconciliation client to use us for research, 1099s, escheating funds to the state, training, etc. Call or email Chris Pruitt in our sales department to get connected.

  • We are switching banks and are unsure how much money we should transfer from the old account to the new. Can you help us with this?

    Yes, Call or email Betty Pojar from our support team and she'll help you determine the exact amount to be transferred. We can also help you interface with both banks to ensure everything runs smoothly.

  • Our company does not use Recon Works to reconcile the trust account and we are behind on our bank reconciliations. Can you get us up to date?

    Yes, we often work on projects like this especially for companies that have an upcoming audit. Please call or email Chris in our sales department so he can give you an estimate on cost and date of completion.

  • Our DBO company would like to ensure that we get our bank reconciliation back by the 15th every month. Can you guarantee this?

    We do our best to return the bank reconciliation within 48 hours from the time we receive everything needed to reconcile. To ensure you have your bank reconciliation by the 15th, we recommend you send your escrow accounting reports the first day of the month and have the bank send your monthly statement directly to us during the first week of the month.

  • Service Provider in Temecula, CA

Other Services


Do you have a specific need that is not addressed above?


Contact  ReCon Works. With decades of experience in this industry, if we do not provide the service, there's a good chance we know who does. We are always happy to speak with you.

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